Our range of services
Guarantee the pre-sale and after-sale of our customers.
Our company can provide the following services to our clients
The company has been adhering to the belief of “professionalism and concentration”.
“self-improvement, innovation, honesty and trustworthiness” is the The enterprise spirit of Chivi Intelligence. “Customer’s success is our success, customer’s satisfaction is our satisfaction! is the service concept of Chiwei Intelligence!
Ltd. Since its establishment, the company has been focusing on the development and production of network communication equipment, dedicated to the most convenient way to make the network connected to every corner of the world and enrich people's lives. The company provides users with humanized and innovative products covering wireless network, wired network and regional network, and wins customers' trust with cutting-edge scientific research technology, excellent product quality and sincere service awareness.
Corporate Services
01.
Product Design
Our company has a professional design team, including product shape design, product structure design, product function development, product production optimization engineers, etc. In addition to the company’s own design team, our company also cooperates with many famous design institutions in China to make up for our own lack of design capability in some product areas..
02.
Product Structure Evaluation
Our company has a professional engineering department, and the head of the engineering department has 20 years of experience in the field and has participated in and directly developed more than 100 products.
03.
Structure optimization
These products include wireless routers, 4G modules, CPE, NB-IOT modules, wireless data cards, etc. We have rich and professional experience in whether the product structure is reasonable in production and processing.
04.
Quality Inspection
Our company has a professional quality assurance department with a full set of advanced testing instruments, which can provide customers with random and full inspection business.
05.
Product Assembly
Our company has 6 semi-automatic product assembly lines, with an average of 40 people per line, which can realize the assembly and production of wireless routers, 4G modules, CPE, cameras, wireless phones, etc., with a daily production of 10,000 units, etc.
06.
After-sales maintenance.
It is to provide after-sales maintenance to customers using the product, including delivery, after-sales technical support, maintenance, troubleshooting and suggestions for solving problems that arise.
07.
Customer Problem Management
That is, receiving various customer problems, organizing and monitoring problems to solve them in a timely manner, and collecting various feedback from customers. The service approach to meet customer service needs in response to customer service needs.
08.
ODM Requirements
We provide “one-stop service” to meet the needs of ODM for domestic and foreign brands.